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Alternatively, you can chat online with our customer support team by clicking here Upon successful cancellation of an account, you will be sent a confirmation email to the email address used during sign-up.If you haven’t received the confirmation email or you don’t have access to the email address on file, give us a call and we’ll verify the cancellation.If you are experiencing choppy playback you may try one of the following to resolve this: In order to obtain your password, you must return to the site that you originally signed-up for and click on the "Forgot Password? You will then be asked to provide the email address you used to join the site with.Once completed, your password will be e-mailed back to you.If you are unable to find an answer to your question, kindly complete the form at the bottom of this page to receive an answer to your inquiry via email. This means the description in your statement will not match the product name you signed up with.In its place, the name of our billing processing company will be on your statement.Please review and reflect the following before pursuing claims of fraudulent activity regarding your Playboy purchases: Though Playboy does offer promotions, sales, and trials of many sorts — they are only available for said amount of time.After which, — and according to our Terms of Service provided before making a purchase — a charge will be billed to the credit card the customer initially provided at the first time of purchase.
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